Shipping Policy
Effective Date: September 10, 2026
At Furever Custom, every keepsake is carefully handcrafted to preserve the precious memories between you and your beloved pet.
Because each product is custom-made especially for you, please allow sufficient time for production and delivery.
1. Processing Time
All products will begin production after your order is confirmed.
Our standard processing time is:
5 business days
During this time, we carefully create your personalized keepsake with attention to every detail.
2. Shipping Time
Once production is complete, your order will be shipped.
Estimated shipping time:
Approximately 10–15 business days
Actual delivery times may vary depending on:
- Shipping destination and country regulations
- Customs processing
- Carrier conditions
- Holidays or unexpected circumstances
Please note that international shipments may occasionally experience additional delays due to customs procedures.
3. Order Tracking
After your order has been shipped, we will send you a shipping confirmation email.
If tracking is available, a tracking number will be provided.
Please note:
Tracking information may take several days to update after shipment.
4. Customs & Import Fees
If your country or region requires:
- Import taxes
- Customs duties
- Other related fees
These costs are the responsibility of the customer.
Such charges are determined by local authorities and are outside the control of Furever Custom.
5. Shipping Address
Please ensure that your shipping address is accurate before submitting your order.
Furever Custom is not responsible for delays, failed deliveries, or delivery issues caused by incorrect or incomplete address information.
6. Contact Us
If you have any questions regarding your order or shipping status, please contact us:
Email: